Asra Housing Group
asra Housing Group is a housing provider comprising 14,000 homes spread over 63 local authorities in the Midlands, Greater London and the South East and has about 30,000 customers in these regions. The group was formed in 2012 following the merging of 4 individual social housing providers - Leicester Housing Association, asra Greater London Housing Association, Family First and asra Midlands Housing Association.
The majority of our stock is general needs housing, but also includes a significant portfolio of sheltered and supported housing, together with key worker accommodation, shared ownership, market rent and private sale properties.
Our customers include families, single people, older people, homeless people, people with mental health issues, people with learning disabilities, women and children escaping domestic violence, and young people.
We are a 'not for profit' organisation, registered with the Homes and Communities Agency as a Registered Social Landlord. Any money we make is reinvested in our services, homes and communities.
Our day to day work is led by our Group Chief Executive and Directors; and delivered by our staff.
The Group is governed by our Board, which is made up of voluntary members drawn from across the local community, and individuals from within the business. While the day-to-day operation of the business is managed by paid staff, the Board maintains ultimate control and responsibility for our work.
The Board has overall responsibility for strategic decision-making and is supported by an Operations Board made up of voluntary members and tenants. The Operations Board is responsible for reviewing policy, staffing, service standards and budgeting.
Our main areas of work
- Manage, repair, maintain, and improve our existing homes
- Support our tenants by dealing with exchanges and transfers (for people who want to move), estate inspections, tackling nuisance/antisocial behaviour, and provide advice on claiming benefits
- Encourage our customers to get involved in decision-making
- Provide sheltered housing and care/support services to help people live independently
- Help create communities where people want to live
- Build new homes and refurbish old ones
- Work with our partners to minimise our impact on the environment
- Provide accommodation for key workers, like nurses and hospital staff
- Help people on lower incomes buy homes through shared ownership
We actively promote equal opportunity and respect for the needs of everyone in our community. Our aim is to raise awareness of equality issues and in particular the legally recognised protected characteristics for staff, customers, stakeholders and local communities. We also aim to widen participation through our ethos of providing support to diverse and disadvantaged people. We act swiftly and firmly against any form of discrimination, for example on grounds such as race, colour, religion, sex, marital status, national origin, disability, age or sexual orientation.