Shelter helps millions of people every year struggling with bad housing or homelessness – and we campaign to prevent it in the first place. Shelter gives practical housing advice and support online, in person and by phone. Our expert advisers give free, confidential advice 365 days a year, helping with everything from mortgage arrears to finding a place to sleep.
We campaign to tackle the root causes of the housing crisis so that, one day, no one will have to turn to us for help. Because we help millions with housing problems every year, we know better than anyone what issues people are dealing with.
We advise and train people working in the housing sector on everything from giving advice to housing law. Our courses help set good practice, equipping others to better help people facing homelessness.