Service details

LBTH Link Worker Service

PRHA’s Mental Health Link Worker service model is based on the principals of recovery. This service offers an assertive outreach service to those who have had contact with the criminal justice system and who have experienced/experience mental health problems. We seek the skills, abilities and unique qualities in every individual in order to spark motivation to change. From initial contact the team approaches each service user as an individual, strive to gain insight as to ‘who they are’ from their perspective and enable each individual to identify and achieve their aspirations.

The PRHA Mental Health Link Worker team work with a minimum of 24 service users at any one time. In any one quarter this translates to no less than 27 service users.

Where referrals exceed capacity these will be put on the waiting list and relevant agencies advised of the likely waiting period.

Our service delivery approach is based on assertive engagement and involves frequent visits/contact and liaison with other agencies from the start of support journey. All service users are assessed for the number of hours support that they require at least
monthly with this being higher at point of entry to the service, tapering over
time but flexible in response to specific needs/crises etc.

The team has excellent links to various criminal justice, mental health and substance misuse agencies. Members of the team are representsed at the various multi-agency forums - IOM (Integrated Offender Managment), THPP (Tower Hamlets Prostitution Panel), Bengali Mental Health Forum and the Somali Mental Health Forum.